Tuesday, December 22, 2009

Introducing Group Buy on Services

OfferMe’s Deal Detective, Erick Teresa presents yet another concept that's guaranteed to put savings in your pocket.


I have always been passionate about our online Group Buying concept and what it means to our users. People come online to get a great product at the most competitive price and I'm proud to say that our team has performed exceptionally well to serve that purpose. OfferMe consistently provide great value products at the best prices we can negotiate from reputable sellers. Each of whom pass a stringent registration process just to be part of the site. We have introduced a wealth of communication tools ensuring your voice is heard and that you can purchase products in full confidence.

However, the last thing we want to do is rest on that success. Over the last couple of weeks we started receiving high level interest from our users that focused on a new line of business. No company is currently providing this new concept and we thought, “Why not OfferMe?” Our team started initial discussions and, after heavy research, proudly present a brand new concept that's guaranteed to open a whole new world of opportunities, while continuing to save you dollars and time.

Group Buy at your Service


Group Buys on services allow you to grab a great deal on an activity! Get a discount on great meats at select restaurants. Save bonus dollars on a weekend away for you and your partner. Pamper yourself with a spa treatment for only a only a fraction of the original price. The possibilities are endless and so are the savings.

One of our verified sellers, City Hunter Internet Cafe is the nation's only gaming orientated internet cafe chain, providing their patrons the very best in e-Entertainment. They do this by combining the latest in PC technology along with a large array of games. They feature five stores in the Sydney area spanning from Chatswood to Burwood. With their 6th anniversary just passed, City Hunter has grown to be a popular destination for the new generation LAN gaming population.


Every Christmas, City Hunter offer $21 Gift Cards, allowing patrons to give their friends and loved ones a minimum of six hours of free playtime. This year, they're offering that same card through OfferMe, becoming the first company to be part of the Group Buy on services program. Thanks to Group Buy, City Hunter will be selling the Gift Cards for $15 off! That's $6 each. Additionally, for the first 99 cards you can use up to $5 in OfferMe Credit.

That's $21 of playtime for a mere $1. Check it out

We're pretty excited about this first Group Buy on a service. We feel it shows the potential of this new feature and we hope you embrace it. We're aiming to provide you with even better deals going forward; in travel, accommodation meals and entertainment. Further, if there's something that you've always wanted to do, but were waiting for the best price, tell me. After all, this is Group Buy at your service.

Friday, December 18, 2009

The OfferMe Community: Group Buy goes to the Polls



Community Manager, Nadim Sharbean tells you how you'll be getting more control over Group Buy deals.


The People's Choice...
Group Buy Assassin's Creed II


Two Thursday's ago we held a vote for Christmas to tell us which PS3 game you wanted most on Group Buy. On our end there wasn't a big push. A small banner in the daily newsletters and a few mentions on Facebook. And yet the results were massive, with Assassin's Creed II and Tekken 6 going neck-to-neck right down to the wire. Near 150 users chimed in to give us their thoughts and, when it seemed that Tekken had taken the race, a huge surge for Assassin's Creed pushed it over the line.

Here are the final results for the Group Buy vote:



Assassin's Creed II –
56 votes (37%)
Tekken 6 – 46 votes (30%)
Uncharted 2: Among Thieves – 28 votes (18%)
Dragon Age: Origins – 17 votes (11%)
The Saboteur – 6 votes (4%)

Everyone's a Winner with Group Buy...


Well, almost everyone. In the end, the three top games went on sale through Group Buy at the ridiculously cheap price of $49.95. This was even cheaper than a certain gaming companies 'Insider Online 24-hour Discount Bonanza', who advertised at about $10 more. In fact, over 30 people have already joined the Group Buys for Assassin's Creed and Tekken, with Uncharted 2 going live today. I, myself, have joined the Assassin's Creed Group Buy and am seriously thinking about Uncharted as well.

At those prices I can afford two games for Christmas!

The Group Buy Voting will live on...


2010 is going to be a bigger year for OfferMe. There's a lot in the pipeline set to make your experience on our site even more enjoyable. My favourite is our Summer promotion, the Summer Selection. Similar to the past PS3 game vote, we'll be hosting polls on a wide range of categories, allowing you to choose the best products you want on OfferMe. The aim is to keep ensuring we have the Group Buy deals that you're after. Obviously, the most important thing will be your vote! Sure, picking politicians can be tough... But knowing what you want or need for the house etc is easy enough.

So keep your eyes peeled for the Summer Selection, there are bound to be some sizzling deals to start the new year with a bargain!

Make Your Group Buy Voice Heard...



Did you know that OfferMe's Request It service is similar to these Group Buy votes? Simply user the OfferMe search bar to find the product you're after and click 'Register Interest'. When a product has enough interest behind it, our Deal Detectives will do their best to turn it into a Group Buy!
If you don't find the product you're after, list it. Then, whoever else is looking for the product, can also add their support to it.

Monday, December 7, 2009

Answering the Concerns of Group Buy



OfferMe's Deal Detective, Erick Teresa discusses the steps he takes to ensure your Group Buy questions get answered.


Ever look for a product online – even in our Group Buy – and worry that it might not be exactly what you are looking for? Maybe it's a new laptop and you want to make sure it's perfect to play your favourite games. Maybe you are looking for a a Digital Camera and you want to compare optical zoom specifications with another model that's for sale online. The product looks great and so does the price. You just need to sort out this small enquiry and once answered, you're ready to purchase the product; or, in the case of Group Buy hit the “I Want To Buy” button.

With other eRetail sites that's where the problems usually arise. You want to ask someone but have no idea exactly who to ask. It's not like there's a sales rep to even spend some time chatting with you about the product. If you really want the item, you will end up sending an email to the general enquiries department while waiting anxiously for a response. Usually you end up waiting an eternity. Sometimes you may not even get a response! More times out of most, you'll end up leaving and buying your item across the road where you paid more money but at least you received assistance from someone who was available to help.

Who can blame you? No one wants to spend their hard earned dollars on an item they don't have full confidence in. Undoubtedly, this lack of a personal touch is a huge problem within the eCommerce world, where most items are available without any assistance at all.

Of course, at OfferMe, we've gone a ways to make sure we're there to answer this questions. This is what makes OfferMe so different to everyone else online.

Group Buy is Buyer focused...


Firstly, whilst OfferMe works hand-in-hand with the sellers on our site, it's important to separate us from these eRetailers. This allows us to remain as a buyer focused platform, giving us the ability to to negotiate competitive deals. To ensure we're getting the best possible deal, our team researches both online and off-line competitors. Each Group Buy deal listed goes through the same stringent qualifying process. This helps us stay true to the buyers demands, as they continually receive quality deals and at highly competitive prices.

We also provide a wealth of communication tools ensuring you have our full support.

Answer your Group Buy question Live...




As with most companies, customer support is a crucial part of our service. Our head of Customer Services, Sakshi Paul, oversees all of our customer enquiries ensuring our buyers are fully supported and that their issues are addressed within a timely efficient manner. Sakshi also manages our live chat feature during business hours, providing live support for users through instant chat messaging. It's a safe, secure and personal way to get the answer to any product-specific or service-related question you may have.

Get InTouch to discuss any Group Buy concerns...


Some of you may already know about OfferMe's InTouch. Yet the truth is, a lot of users are unaware of the full potential InTouch gives them. InTouch is OfferMe's community platform where everyone can share their own experiences, product knowledge and even team up to get a Group Buy Deal.

Further, I'm on there. I spend a fair amount of my time in InTouch getting ideas about new products to source or speaking to concerned buyers. Simply add me as a friend and I'll keep you up-to-date with the deals I'm currently negotiating while trying solve any of your product issues.

Settling any Group Buy issues across the web...


Everyone knows that the 'net is a big place. OfferMe isn't confined to the OfferMe site alone. There are other places you can chat to OfferMe users and get the answers you're after. Our Online Content Manager, Nadim Sharbean, manages an OfferMe Facebook fanpage which has grown to over a thousand fans within a couple of weeks. While the latest Group Buy Deals and some hilarious video clips make up the bulk of the site, you can also chat to other OfferMe fans & users, and compare your experiences.

If you're a forum surfer, the best place to find chatter about OfferMe Group Buys is Australia's number one retail forum, Ozbargain.com.au. Online Marketing Coordinator, Bekim Ahmedi works hard to consult all questions that appear on the site. Staying involved in threads like this ensures that all these answers to obvious concerns remain available to anyone that may share them.

What I'm essentially trying to emphasise is that, when you choose to shop with OfferMe and use our Group Buy service, you are not alone. Our team is here to assist you, providing the full support you need to confidently make your purchase.

Thursday, November 26, 2009

The OfferMe Community: Group Buy versus the World

Nadim Sharbean compares the Group Buying revolution to the rest of the eRetail world.

Fair's fair: we harp on a bit about our Group Buy service. So today I've decided to look at some of our so called competitors and the things they're offering you...

Billy Corrigan was speaking from a well-wizened view when he penned the lyrics:
“The World is a vampire... Set to drain.”
Dash away thoughts of Twilight and instead focus on the Nosferatu type, with horribly long fangs and sucking the blood of anything that crosses it's path. Then you start to see the type of horrible image Corrigan, the Smashing Pumpkin's frontman, was getting at.

Group Buy Guaranteed


The truth is, the world is full of blood-sucking beasties that'd happily drain our livelihood. And A LOT of them can be found on the 'net. Gone are the days of chain letters received by post, threatening to burn your house if you failed to send $5 and forward the letter. Gone are the days of door-to-door salespersons, just asking for 5 minutes of your time. Gone are the fly-by-night vendors that set up stalls in village malls to pawn off their wares before disappearing with the dusk.

Where'd they go to? The worldwide web; where everything is for sale and every seller's as credible as their pretty flashy images.

Thankfully services like PayPal and Verified by VISA have come along to help offer you some assurance. At OfferMe, we have aligned ourselves with one of the country's biggest banking corporations, Westpac, so you know that we're legit and properly handling all funds. Additionally, all non-Group Buy purchases can be made via PayPal, adding to our credibility. With Group Buy, although PayPal isn't available for the feature, we offer a complete Money Back Guarantee, meaning if you don't get the product you're after, we'll fully refund you!

Group Buy vs Auction Sites


Nowadays though, these steps aren't enough for everyone. Web browsers are smart enough to look out for the score. So what is the score? How does Group Buy match up to other services, such as 'net auctions and penny-bids?

Well, I believe Group Buy stacks up favourably. Don't just take my word for it, let's compare them!

To start off we need understand the basic principle of economics: supply vs demand. For those of us that did some form of Business Studies, Commerce or Economics in high school, we'll all remember that graph our teachers introduced us to on Day 1:



Quite simply, the more that products are supplied, the lower the demand becomes. The inverted relation between the two is the basics of every economic design. It's why our government has done their best to ban monopolies and promote small businesses. In the end, higher competition leads to better benefits for all consumers.

So how does this relate to the 'net?

As the old saying goes: the more things change, the more they stay the same. The supply vs demand module is constantly in practice within online retail world. Yet sometimes it becomes so skewed that we fail to see what's going on.

Take, for example, online auctions. A BluRay Player supplier comes onto one of these sites to sell his item. It's one device and he lists it at a low, low price. Users start to bid and compete against one another for the device. Demand starts to rocket and, because there's technically only one of the device supplied, the price rockets up. In the end the supplier makes a decent enough sale for the item to still be profitable in his book. Also, he's generated interest in his wares, attracting other buyers to his eStore. Most buyers are usually so depressed at missing out on the auction deal, that they'll sate their desire through buying the device at the normal market price. Sound stupid to you? Yeah, well it actually happens. That's why eRetailers all have 'shopfronts' on these auction sites.

With OfferMe's Group Buy though, the supply vs demand module works in economic harmony. The more of our users that want the device, the lower the cost becomes. This price setting process begins before the Group Buy deal is advertised. Through OfferMe's original platform our Deal Detectives see the type of demand our users have for certain items. Then the negotiate prices based around that demand. As most of our users can attest, this usually leads to some favourable savings, up to 85% off the recommended retail prices.



Group Buy vs Penny-Bid Sites


Similar to online auctions, penny-bids are a one product pony; everyone fights it out for a single object. With these sites, users buy credit from the server and then bid the equivalent of one cent on an item. Every time a new bid is made, the price of the item rises. At the end of the auction period, the highest bidder wins. You'll see ads for these sites promoting things like Nintendo Wii's going for a mere $11.32. Which, on the surface, sounds great. What they fail to also openly advertise is that every bid that has been placed is collected! So, if you were second last to bid on that Wii, you spent $11.31 for nothing! Does it still sound that great? If the site feature 20,000 users and each bids up to a mere 10c for a $400 Wii pack, that penny-bid sit just made over five time the cost. Sure, one user got a massive saving, he 'won' the Wii. But 19,000 other users were definitely losers.

OfferMe's Group Buy though isn't about one lucky user. Group Buy ensures multiple users get the same savings. Yeah, so perhaps the Wii won't go for $11.32. Yet, if you spend money on OfferMe you get what you pay for! In fact, the products are ALL you pay for with OfferMe. There are no user fees or registration charges. It's simply the price of the product and delivery. Further, we hope to see between 10-20 people taking advantage of our prices. It means we've found something else that you like. We even encourage you to tell your mates about it. There's no 'one-off-special-discount-for-you-only' deal going on here. As we say, with Group Buy everybody wins!



So do you see why we harp on about Group Buy? To us it signifies a revolution on the 'net; instead of allowing faceless merchants from around the world to dictate terms to you, OfferMe gives you the power to demand better prices on the products you're after. And right now the site's still growing! Get behind this eRetail revolution now and take back the control. After all, it's what you're demanding.

Wednesday, November 18, 2009

With Group Buy, the More the Merrier

Want to ensure your Group Buy deal goes through? OfferMe's Bekim Ahmedi tells you about ways you can get it done.

I've done my fair amount of traveling around the world. And what I've come to realise is the thing I liked most was I always had someone to turn to and say, "Isn't that amazing?" It's the ability to share the experience that makes it so great. What am I talking about? I'm talking about group buy. If there is a deal and your the only person who has clicked "I want to buy" then you have to ask your a question: How much do I want this item?

For most people sharing bargains is something they reserve for the real world. They head down to the shops, buy what they want and then come back and tell their friends about it. Here's the thing; let's say you go out and buy a TV. You save $200 on a brand new LCD screen. You tell your friend and they say, “Hmmm... That's not bad. We need a new TV.” Then they're also getting $200 off a plasma screen. It's great that everyone's happy.

What if, though, buying the two TVs at one time got you each $300 off? Let's face it, that happens. Sellers always have a little more wiggle room to play with. And that's where Group Buy comes in. We go out and find out just how much that wiggle room is. What we can't do is make sure your friends get in on the deal. And that's where you need to ask yourself that question.

Most people automatically tell their friends about great deals. My colleague, Nadim, purchased the multipurpose wireless headphones off our site. The day he did so, he went and told all his mates at football training. It was a great idea. If just two of those guys joined the deal, Nadim would have been assured the deal went through. But he was asking for the boys from football to go home, turn on the computer, get online, go to the site, perhaps register and then purchase the item. More than likely they simply would have forgotten about it.

So there has to be a better way, right? Yep, the lovely internet has now made is much easier. In fact, there are plenty of ways.

Group Buy on Community Sites...


Web 2.0 is term you may hear us or other 'net sites say a lot. Basically it boils down to the community sites that now dominate the 'net, such as Facebook and Twitter. Staying in touch and finding out what the people you care about are up to is now so much easier thanks to these developments. So letting your mates know about a great deal can be as easy as pasting a link onto your Facebook page. In fact, on each of our Group Buy deals, you'll find a 'Share' button that'll make achieving this really, really easy. Check it out on today's latest deal


Group Buy on Shopping Forums...


The Internet is full of sites for online shoppers to compare prices and give reviews for products. Most of these are run by third parties that won't allow companies to SPAM their sites with fake posts. In Australia there are some really good ones. The two most famous are OzBargain.com.au and BuckScoop.com.au. The best part about using online forums to share is that the users already online, already looking for a great deal and have no concerns with making purchases across the 'net. In fact, the proof is in the pudding. Check out OfferMe user Kazyazy's post on OzBargain here. She guaranteed that she didn't miss out on her Group Buy item. Near 290 people checked out this deal thanks to her.

Share using OfferMe's InTouch...


OfferMe's very cool InTouch social networking platform is designed for this very purpose. Considered a Facebook for shoppers, InTouch allows OfferMe users to talk with other users and share deals with each other amongst the community. The added bonus is that InTouch users are already OfferMe users, so they're well aware of how the Group Buy service works.

No matter if you use one of these places or all of them, spreading the word can ensure you get the deal you're after. And, in the end, that's what really matters.

Monday, November 9, 2009

The Thrill of the Challenge: Finding a Group Buy Deal

OfferMe BDM, Erick Teresa, discusses the process he goes through to find great Group Buy deals for Christmas.

I can't believe we're almost there already. Another year has passed right before our eyes and we'll all look back wondering where the last eleven months went. Chances are, like everyone else, you went through your highs, lows and in betweens, but you're happy you made it. With 2009 coming to a close, we can now look forward to the most exciting time of the year: Christmas. It's that special time for giving and receiving gifts among your closest family, friends and loved ones. It's also an opportunity to say thanks to these special people in your life that have continually supported, loved and cared for you.



Buying a present is never easy and considering Christmas is just around the corner, many e-commerce and retail stores will start flashing “Big Savings” posters in front of your eyes. A lot of different products will also start hitting the market influencing you to buy. And making sure you get a competitive price is a must, which means spending hours comparing prices between different stores from all around town. This tiresome, time consuming process may leave you feeling confused, drained and downright frustrated.

To give you more insight about OfferMe and how we can make your life easier, today I thought I would give you a window into my world.

Every day whether I'm at work, going out or lounging around in front of the television, I look for deals. When I step into the office I look at what our buyers are requesting and immediately start looking for a deal. After scouring a wealth of eCommerce stores and eRetail outlets, I speak with our extensive seller base and negotiate a competitively priced deal, trying to ensure it's one of the best deal on the market.

I also spend late nights and weekends researching which items are popular and how much they are selling for. If I'm watching TV and notice an item for sale during the commercial break, I'll write it down and research it online. If I'm out with my wife when she's shopping for jewellery, shoes, clothes, accessories – the list goes on and on – I'll compare the costs seeing to it that we get the best price. In fact, I currently have a pile of catalogues sitting on my desk that I scour each day, trying to see what's hot and at what price.



Chances are, you probably think my actions are a little crazy or even over the top. I wonder the same thing sometimes, but I actually enjoy it. I am relish the challenge of finding great deals based on your requests. Forget spending your shopping nights and weekends looking for a deal because at OfferMe we do all the hard work for you.

Simply register your interest on an item you want and, if the demand on OfferMe is high enough, we'll do our best to find the best deal we can. Once found, chances are, we'll Group Buy it. Then all you have to do is simply book your item and sit back while your item is delivered right to your door.

Check out what's going on Group Buy now... Click here!

Tuesday, November 3, 2009

The OfferMe Community: 'Tis the Season for Group Buy



Nadim Sharbean gets ready for Christmas with OfferMe and Group Buy

 

Don't Ba-Humbug Group Buy Christmas Shopping...


Sure, here at OfferMe we've been doing a lot of talking about Christmas Shopping with Group Buy. The truth is, we see it as a way to ensure you have a great Christmas. Think about it this way: it's December; your entire family is coming over for Christmas lunch; your boss has decided to forgo any Christmas bonuses because, let's face it, we're still in an Economic Crisis; there are no parking spots available anywhere at the local Westfields; and, if you don't get started on your Christmas gift buying, someone's going to think Santa missed them. If that scenario rings true for you, you need to listen to what we're saying.



Everyday a new Group Buy deal will be sent your way. If it's something that you believe would make a great present, jump on and book yours. That's one less gift to go hunting for and you'll be getting it at a great price. And, whilst we can't help with Christmas dinner, by making your purchases this early, you'll still have extra cash come December.

So may be you can bring in a caterer!

 

The OfferMe Business Model...


Most of you have probably checked out an OfferMe Group Buy deal and said, “Hmmm... I don't know if that's really what I'm looking for.” Fair enough. We're not all Elton John's throwing cash away on anything we see. To be wary is to be wise. Yet the question that I get asked the most at OfferMe is “How do you guys get ahead?”

I won't lie, we make cash on sales. But our business model is built to prevent the buyers from paying that cash. Essentially what we do is charge our sellers a nominal fee for selling on our site, as we handle all the advertising on their behalf. For our buyers they still win because the seller has to keep the price at a low rate to compete. In the end, it's the proverbial win-win for everyone involved.

As we don't have a direct vested interest in the sales, we remain an impartial third-party to all deals. If you query the features of an item, ask us, we'll give you an honest answer... we've got nothing to lose. If you're having an issue with a seller, tell us. We'll do our best to resolve the issue or, should the seller really be at fault, we'll remove them from our site. In the end, we exist to work on your behalf. Your satisfaction results in our growth. So tell us what we can do to make sure you stay satisfied.

 

Group Buy really works...


Most marketing people (of which I claim not to be) rarely use what they're hawking. All talk and no show. So I thought it would be worthwhile to tell you about my own Group Buy experience.

About 4 weeks ago, through OfferMe's Group Buy I purchased the Latest Monster HDMI Cable. The week prior I had made a sound deal on a WD HD Media Hub. Although a brilliant device, I knew I wouldn't get full use out of it unless I had a quality HDMI Cable to go with it. When the deal went live I did a little research and found that, while most companies weren't selling the same cable at the $299 RRP, it was generally selling over $100. At OfferMe, due to it being part of a Group Buy, the cable was only $35, plus $7 in shipping & handling. For me, it was a no-brainer. Of course, the second I told my mates about it, one of them wanted one too and I had to fork out another $42.


It took a little over a week for the cable to arrive and, I'll admit it, the wait seemed FOREVER. But in hindsight it wasn't that long when compared to the wait for some of my other internet purchases. The second it arrived I had it plugged into the Hub and man, what a difference it's made. Watching downloaded HD media is like watching One HD: crystal clear with perfect sound to match. My mate used his for his PlayStation 3 and he testifies that the picture has improved compared to the cable they gave him with the console.

Due to this feedback OfferMe's BDM, Erick Teresa, is looking to put the cable in Group Buy again. He's also discussing more deals with the same supplier. Feedback like this helps us know who's reliable and who we probably shouldn't deal with anymore. Considering we have more of a vested interest in our buyers than our sellers, we listen to you to do our research. So, if you've made a Group Buy purchase, make sure you give us some feedback. It's easy; when you're signed into your account, click on the item you've bought and look for the Feedback link in the drop down menu on the right. Then say a few words about your purchase and click Done.

Like I said earlier, we're all about buyer's satisfaction.